The fact that a user confirms his order on the site champagneclaudeperrard.com constitutes full and complete acceptance of these general conditions of sale (GTC) in their entirety.
Also, this contract will be governed by French law.
With regard to professionals, the courts of the site's head office champagneclaudeperrard.com are only competent.
As far as individuals are concerned, they can refer at their choice to one of the territorially competent courts. This by virtue of the code of civil procedure or the jurisdiction of the place where he resided at the time of placing the order.
ORDER TAKING (cgv)
The information given by the buyer when ordering is binding. In the event of an error in the wording of the recipient's contact details, the seller cannot be held responsible for the impossibility in which it could be to deliver the product.
Also, orders are only final when they have been confirmed by payment of the price by the buyer.
All our offers are subject to the limit of available stocks without obligation and except for sale.
Considering the rare or speculative nature of certain products, restrictions on the quantities available may be applied. In such a case, the available quantity is understood to be limited per household (same name, same address, same email address, same account or bank card holder). Champagneclaudeperrard.com therefore reserve the right to refuse an order in case of doubt about the previous existence of a previous order for such a product.
Champagneclaudeperrard.com reserves the right to refuse the benefit of its offers to any customer who turns out to be a professional reseller.
DELIVERY AND RECEPTION (cgv)
The wines are delivered in boxes of 3,6 and 12 bottles or by pallet. They can be delivered at one time to the same place. The following delivery addresses are not accepted: PO box, hotel, cedex, military base.
champagneclaudeperrard.com undertakes to make every effort to deliver the products ordered as quickly as possible.
The average times are specified on each product sheet, and vary depending on the country of destination and the region chosen by the customer.
Delivery is made within the timeframe provided by the direct delivery of the product to the announced recipient. In case of absence you will receive notice of availability. The customer or the recipient then has fifteen (15) days to collect the package. The modalities will be indicated on the calling card. After this period, the order will be automatically returned to the company EARL CHAMPAGNE Claude PERRARD who will contact the customer to define the conditions for a possible reshipment. The processing costs of this new delivery will then be invoiced to the customer at the real costs of the shipping and preparation costs.
Always check your package on arrival, and make any reservations with the carrier in case of missing or damaged.
RIGHT OF WITHDRAWAL (cgv)
In application of the Consumer Code, the buyer has a period of 14 clear days from the delivery of his order to signal his wish to return the product to the seller. He then has, from this notification of 14 clear days to return his products, without penalty, with the exception of return costs.
The price is expressed in Euro.
The price indicated on the product sheets does not include transport.
The price indicated in the order confirmation by champagneclaudeperrard.com is the final price, expressed inclusive of all taxes. This price includes the price of the products, handling, packaging and storage costs for the products, and transport.
The prices indicated are inclusive of all taxes (price including VAT) Metropolitan France (20% VAT) excluding transport.
Payment for products can be made by check, bank transfer, or bank card. An invoice will be established by CHAMPAGNE Claude PERRARD and sent to the customer at their billing address.
Also, the wines remain the property of the site champagneclaudeperrard.com until full payment of invoices.
Complaints or disputes will always be received with attentive benevolence. Good faith is always presumed in those who take the trouble to expose their situations.
In the event of a dispute, the customer will first contact the company to obtain an amicable solution.